How do I order on-line?

Once you have completed shopping and choosing the items you would like to purchase, checking out is super easy and fast! Just go the section that is designated View Cart. Once you are ready to checkout click the Cart button and follow the prompts. If you have any trouble, give us a call: 1-800-570-9975.

What are my payment options?

We accept Visa, Master Card, Discover, and American Express. Orders are billed as they are submitted.

What if my item is flagged as out of stock?

We try very hard to keep our items in stock; there are times when we will sell out of a particular item.  If this is the case, the website will show the expected ship date when you purchase the item. Or you can simply check back and purchase the item when it is in stock.

How do I cancel my order?

Please be advised, that once you place and pay for your order we cannot cancel the order. However, we do accept returns and exchanges see that section of the site.

If an item I ordered goes on sale, do you price adjust?

No, we do not do price adjustments.

Is my credit card information secure?

The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Zavella.