We Care About Your Privacy!

We want you to be happy and comfortable shopping with us. We do not require any personal information to enter our web site. All information gathered on this web site is on a voluntary basis. We do not sell, rent or trade your personal information with anyone. When personal information about you is received or collected, we use the information to create profiles, to process orders and to provide a more personalized shopping experience. If you choose to process orders or request information from us, we ask you to provide personal information. The only third parties involved are our service providers and they do not share any information. Two examples of service providers are the bank that processes your credit card and the company that maintains our mailing list. Only with your approval or at your request will we forward on your information to a Zavella Stylist.

Collected Information:

Personal information you provide to us while creating or updating an account* and at checkout (for example: name, address, telephone number, email address, billing address, shipping address and credit card information) is stored in private files on our secure web server. We also use cookies** to save product and purchase information from the pages you access or visit so that your shopping cart can be saved each time you visit.

*You can easily update your account information by logging on to zavella.com and clicking "ACCOUNT" in the top navigation of the home page.

**Cookies are information that is automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

Our Newsletter:

We offer those who sign-up for our email list advanced notice of sales, new products, and other Zavella news. Email addresses collected at zavella.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list, please follow the instructions sent along with each email or contact us. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you. Newsletter complaints: info@zavella.com

Secure Shopping:

Orders placed on our site are encrypted using SSL technology*, so be assured that your transactions are protected. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, support SSL. If at any point during the checkout process you see http:// instead of https://, just type in the missing "s" in the address and it will direct itself to our secure server. If you still have any concerns about ordering electronically, feel free to call 1-800-570-9975 and place your order over the phone.

*Secure Socket Layer (SSL) is a technology used by online sites to provider secure online transactions.

*Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.